Privacy Policy

Who we are? What is the Privacy Policy and what does it cover?


We at 2yu want you to understand what information we collect, and how we use and share it. That's why we encourage you to read our Privacy Policy. This helps you use 2yu Products in the way that's right for you.


In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of the Policy includes helpful examples and simpler language to make our practices easier to understand. We've also added links to resources where you can learn more about the privacy topics that interest you.


This Privacy Policy does not apply to the practices of companies that we do not own or control, such as companies that advertise on our Services or companies with whom we partner for certain services. For example, companies that advertise on our Services may tag your device or computer with cookies. We do not control these third party cookies and their privacy policies may differ from ours.

I. What information do we collect?

We collect different types of personal information about you and your activities. We collect personal information when you register, log into, and use our Services, including the features you use, the pages and screens you visit, and the information you enter, such as chats or demographic information that you share in your profile on our Services. We do not collect personal information from you on the website or mobile app unless you are logged onto our service. The specific examples in the following bullets are not meant to be exhaustive.

Categories of Information We Collect When You Use Our Website and App:

  • Email Address And Phone Number. We may require a valid email address or phone number to register for our Services. This email will be stored in our servers while you have an account with any of our Services. We will use this email address to contact you, but you may opt out of promotional email contact in the Settings tab. We may use your phone number to verify your account, but generally will not otherwise contact you by phone.

  • Profile Information You Provide. We collect the personal information that you provide to create your profile on our Services, including any metadata (such as location where a photo you upload was taken).

  • Automatically Collected Device Information. We receive and record information from your device or browser, including your mobile device identification (AdID (Google), IDFA (Apple), device ID, etc.), IP address, cookie and beacon information, and geographic location. We collect information from and about the computers, phones, and other web-connected devices you use that integrate with our Services, and we combine this information across different devices you use. Unless you have disabled location collection at the device level, we will continue to collect location information even if you have opted out of sharing location information on your profile.

  • Activity and Usage Information Including Your Content. We collect information about the features you use, the pages and screens you visit, and your transactions with us and with our partners and vendors, including information about your use of products or features offered through our Services. We and certain third-party partners may access your private chats and postings in order to improve your experience on our Services, for content moderation, for safety and for legal process purposes.

  • Third Party Platform Registration (such as Facebook, Apple App Store or Google Play Store). When you download or register for our Services by or through a third party platform we may also access and/or collect certain information from your third party platform account or by cookies placed on your device by such third party site. For example, if you create your account on our Services using Facebook, we may use the following information from Facebook to establish your account: your email address, hometown, gender, profile photo, date of birth, friends list and userID. In addition, in the course of providing our Services on third party platforms, such as the Apple App Store or the Google Play Store, the platforms may collect information about you or receive information from us in order for that platform to provide and analyze their services. Please note that these platforms are developed and administered by people or companies not affiliated with us or any of our Services and that we are not responsible for the actions of those people or companies. You should carefully review the terms of service and privacy policies of the platforms that you use to access our Services.

  • Advertisers. Advertising revenue helps us to support and improve our Services. Third party advertising companies may collect information using cookies, your AdID, your IDFA and other sources. Advertisers may use these and other sources in connection with our Services in order to collect and use data regarding advertisement performance and your interests for the purpose of delivering relevant advertising. 

  • We may also collect information about you from other sources, such as other services and other users of our Services.

II. How We Use and Disclose the Information We Collect

We process personal information: (i) to execute transactions that you request, (ii) when you provide your explicit consent, (iii) for our legitimate business interests such as maintaining our books and records, securing and protecting the integrity of our Services, and for Service development; and (iv) to meet applicable legal requirements.

Specifically, we use and disclose your information in the following ways:

  • To customize your experience on our Services, including suggestions about features you may enjoy or people you may want to meet.

  • To provide customer services in response to questions or concerns you may bring to our attention.

  • For marketing purposes. We share information with companies we do not own, including information collected from cookies, such as your location, IP address, AdID or IDFA and certain demographic information, in order to allow our marketing partners to optimize our ad campaigns.

  • For advertising purposes. We share information with companies we do not own, including information collected from cookies and across the devices used to access the Service, such as your location, IP address, AdID or IDFA and certain demographic information (such as age, gender, parental status, relationship status, religion, education, and ethnicity), in order to allow these companies to deliver relevant ads.

  • For research. To conduct research, including the numbers and types of visitors, and analyze traffic on our Services. We share some user data with companies we do not own to conduct this research.

  • For development and testing. To develop and test new products and features, and improve our current ones, including by conducting surveys of our users, which might be conducted with or by companies we do not own.

  • Bug fixes and product improvement. To find and fix technology problems. We send data to companies we do not own in order to analyze bugs in our websites and apps so that we can keep them running smoothly.

  • Policy enforcement. To enforce this Privacy Policy and the applicable Terms of Service. We send data to companies we do not own for the following reasons:

    • to verify accounts and activity;

    • combat harmful conduct, such as abusive behavior and other violations of our Terms of Service;

    • detect and prevent spam;

    • detect and prevent fraud;

    • maintain the integrity of our Services; and

    • promote safety and security on our Services, such as monitoring for illegal activity and reporting to the appropriate authorities.

  • Contacting you. To contact you by email, text messaging, phone, autodialer or otherwise, including to invite you to participate in surveys and contests, and provide you updates and information about the Services and our other products and services. You can opt out of receiving promotional email, text messages or push notifications at any time in the Settings tab.

  • Pets feature. For Tagged users, to display your profile picture in our Pets game. You may hide the Pets feature, but your profile picture will be visible to other users of the game. This is a requirement of using Tagged and you may opt out of it only by deleting your account.

  • Cookies and mobile ad identification. We may set and access cookies or use AdID or IDFA information on your device or computer to customize your experience. These files help us with the following:

    • Authentication: Cookies are used to keep you logged into our site as you navigate through different pages.

    • Analytics and performance: We use cookies to analyze platform performance and monitor how our visitors use the site. These help us to identify and fix bugs, understand and improve our services, and research and test new features.

    • Advertising: We use cookies and your AdID and IDFA to deliver relevant advertising. Our ad partners use cookies to deliver relevant ads and monitor how you interacted with an ad.

  • Cooperation with law enforcement. We cooperate with government and law enforcement officials to enforce and comply with the law. We report threats of violence or self-harm and other illegal activities proactively, and we may disclose information about you to government or law enforcement officials in order to: (1) protect the safety and security of our users and members of the public or (2) satisfy subpoenas, court orders, or other governmental requests.

  • Business transfers. We may share your personal information with another business entity in connection with a proposed or actual sale, assignment, merger or transfer of all or part of our business or the acquisition of all or part of another business. In such cases, we would require any such business entity to honor the terms of this Privacy Policy.

  • Management of our company. We will process your information as needed to maintain our financial books and records, engage in sales of goods and Services to members and advertisers, ensure the integrity and security of our systems and resources, operate our work environment, and respond to any potential compromise of anyone’s personal information.

  • Service providers. We transfer information to vendors, service providers, and other partners who support our business, such as providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting research and surveys. These partners agree to adhere to confidentiality obligations consistent with this Privacy Policy and the agreements we enter into with them.

  • Advertisers. We may share information with third parties for the purposes of delivering relevant, personalized advertisements or content on our Services and on the websites or applications of third parties. To achieve this purpose, our partners may use the shared information (i) to evaluate the nature of the connection across your devices, browsers, or applications; (ii) to assess the suitability of your desktop or mobile device for interest- or demographic-based content; (iii) to provide information and inferences about user interests to third parties; and (iv) to develop insights and reports relating to the presentation of customized advertisements or content, including statistical reports in connection with activity on a website, optimization of ad placement and performance, development of reach and frequency metrics, billing activities, and tracking ads served on a particular day to a particular account. Our partners may also combine shared information with additional non-identifying information collected from other sources to enhance these activities.

  • Personal Information. Except for “Cooperation with Law Enforcement,” “Business Transfers” and “Service Providers” (all described above), in connection with account verification (and then only for that purpose), or to enforce our rights under this Privacy Policy and our Terms of Service, we do not share the following personal information with any third party not owned by The Meet Group, Inc. for any reason: your exact date of birth, your first name, your last name, your address, your phone number(s), or your email address.

III. Data Security and Storage

We use industry standard security measures to prevent the loss, misuse and alteration of the information under our control. However, we cannot guarantee that our security measures will prevent “hackers” from illegally obtaining this information. We will store and maintain your personal information for as long as necessary (i) for the purposes for which it was collected, (ii) to meet our current and future legal obligations, including compliance with our records retention practices, and (iii) as permitted to meet our legitimate interests. Our Services are hosted in the United States and we maintain your information in the United States and elsewhere on the cloud. If you are outside the United States, you agree to have your data transferred to and processed in the United States and elsewhere.

IV. Deletion of Your Personal Information

You may delete your account at any time, and your personal information will be deleted in the normal course of business pursuant to our current data retention practices. 

V. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect new or changed features and services, changes in the law, or changes in our use or collection of personal information. We display an effective date on this Privacy Policy so you can tell when there has been a change. If we make a change regarding our use or disclosure of personal information (date of birth, first or last name, physical address, phone number, email address, or location), we will provide a notice when you open our Services. If you object to any terms and conditions of the Privacy Policy or any subsequent changes or you become dissatisfied with our Services or 2yu. in any way, your only option is to delete your account. Your continued use of our Services after we post a revised Privacy Policy means that you agree to the revisions.

VI. Cookies Policy

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

VII. Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

VIII. Children’s Privacy

These Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

IX. Language

This Privacy Policy was written in English. If you are reading a translation and it conflicts with the English version, please note that the English version controls.

X. Contacting 2yu

2yu Can be contacted at [email protected]